I’m a guy, with a wife. Therefore I watch BBC romance tv series from time to time. I’ve watched quite a few in my time, including 2 different versions of Pride and Prejudice. But I have to say, quite honestly, that Downton Abbey is by far my favorite show. There’s a little something in there for everyone. I personally related to Lord Grantham the easiest, as he has a house full of people to run, yet he’s still very kind, sometimes short tempered, and always tries to deal honestly with everyone.

In business, I (and by extension Customer Hook) are very similar to Lord Grantham. We have a lot of clients (over 7000 on a daily basis) yet we treat everyone with respect, and deal honestly with everyone, even if that means giving a refund now and then if someone wasn’t satisfied with their results.

And I’m not ashamed to say I’ve lost my temper at a few clients over the years, through no fault of either party. I have my weaknesses like everyone else. Anyway, I hope season 3 of DA will be as good as 1 and 2.